“The ACU difference is dramatic. It’s like we have twice the number of hands on deck, but we haven’t hired anyone new. We’ve just trained everyone to coordinate with each other and with greater purpose. You can see this remarkable belief here now. We know we’re delivering the care we’d want for our family members or ourselves.” – Unit Medical Director
The ACU care model has been implemented in a wide range of inpatient units, from medical, pediatric, geriatric, and cardiology units to intensive care, progressive care, long-term acute care, and general surgery, neurosurgery and orthopedic units.
Accountable Care Units’ Four Complementary Design Features
1. Unit-based physician teams: Sharing time & space to create familiarity, trust, and consistent routines
2. Patient-centered care processes: Skilled individuals + teams with shared mental models for nursing (Nurses First™) and interprofessional (SIBR) teamwork
3. Unit-level performance reporting: Measurement to support dyad management of key metrics
4. Unit-level physician and nurse co-leadership: dyad partners set expectations and manage key metrics
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Outcomes of the ACU Care Model
Patients know a high-quality care experience when they see it and staff know high-quality care when they’re part of it. SIBR rounds have the power to achieve both. We can’t tell you how often we hear of patients asking: ‘How do I get that doctor to be my doctor?’ or ‘How do I get that type of care?’
Length of Stay Reductions per Unit
Cost Reductions per Unit in 1 Year
We’re happy to offer hospitals a pathway to great teams that’s better, faster, and less expensive than doing it yourself or hiring a traditional consulting firm.