People are a hospital’s greatest asset, but traditional models of care are reactive, preventing health professionals from working at their potential and allowing obstacles to collaboration and efficiency to persist. Hospitals are plagued by underperformance and preventable adverse events that result from failures to:
- Initiate and intensify care,
- Standardize or customize care to meet the needs of each patient and their families; and
- Communicate and pursue a plan of care unambiguously across units, shifts, and team members.
Why is that?
Because hospitals were never engineered to create a proactive environment where frontline staff can come together as high-performing teams that bring out the best of each staff member every day.
Accountable Care Units change that by reengineering how a hospital floor is organized. Accountable Care Units make it possible to create high-performing teams that anticipate and prevent complications — and recognize and respond as early as possible when complications do happen.
When evaluated against the failing status quo, the question quickly changes from “Why do we need proactive care or Accountable Care Units?” to “How can we afford not to be proactive?”
Wherever leadership and staff are committed to patients, families, and each other, Accountable Care Units will become the standard of care.