“When you get good report, your day will be better.”
– Walela, Bedside Nurse
The best way to support nurses is to give them the resources they need to do their best work. That includes an efficient, standardized handover that lets them hit the ground running, wasting less time searching for information, and more time for what they like to do: problem solving and proactively getting ahead in their day.
Less stress can mean lower turnover. Nursing turnover fell to less than 3% on the unit where we first developed our standardized communication processes.
Behaviors become habits, and habits become culture. You’re already doing a lot to support your nurses. You can get the most out of those efforts by transforming the most stressful part of a nursing shift, the first 30 minutes, with an efficient Change of Shift Huddle and a Structured Bedside Handover.