Nursing on an ACU: science and art
1Unit has been working extensively with a number of Canadian hospitals to implement the Accountable Care Unit (ACU® care model). I’m always interested to hear the stories from frontline staff of how the ACU can impact their daily work.
On a recent visit, I spoke with the nurse manager (the wonderful Ms. Marlee Cossette) of the first Canadian Medical Surveillance Unit (MSU) to implement the ACU. The Unit itself is a medical step-down unit that has seen some incredible changes in clinical and cost outcomes. I’ll discuss some of those outcomes with you another time.
However, the Unit leaders have also had some wonderful experiences with the patients and staff. While discussing these less-tangible benefits of the ACU care model, we chatted about the many, often hidden, stories that occur weekly on the Unit. The type of stories that uplift staff and remind them why they still come to work for a 12 hour shift. We also discussed the staff experiences of nursing on an ACU.
A few weeks later, I received an email from Marlee with the content below to reinforce some of what we had chatted about. It was too good to be hidden away in an email, so I wanted to share it with you.
Thank you again Marlee for sharing on behalf of the whole MSU team.