“Our metrics improved on every category”

Jon, ACU physician co-lead, describes their Accountable Care Unit (ACU® care model) outcomes. Very interesting to hear how their metrics improved across clinical, cost, as well as staff & patient satisfaction.

When added up, their ACU was seeing savings in the region of $2.4 million dollars in their first 21 months after implementation on just their 27 telemetry unit.

Location: Colorado, US

ACU started: 2012

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Gillian a Unit Nurse Manager describes the role grad nurses have to play on Accoutnable Care Units

Part to play

“Part to play” Gillian, an Accountable Care Unit (ACU® care model) unit nurse manager, describes her concerns around engaging new grad nurses. Gillian recognizes that new grad nurses are at a critical junction in their career. A lot of nurses…
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Amy, a nurse RN, describes the value of the patient voice

Staff perspective on patient centered care

“Staff perspective on patient centered care” Amy, a Charge Nurse/Team Lead, talks about the importance of the patient voice and patient centered care to frontline staff. Developing care processes that put the patient at the center and bring the team…
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Kish, ACU co-lead, describes SIBR has made a remarkable change

SIBR has made a remarkable change

“SIBR has made a remarkable change” Kish, an Accountable Care Unit (ACU® care model) physician co-lead, describes the impact of SIBR on their Medical Surveillance Unit. If unit processes are structured to allow staff to quickly recongize what is abnormal,…
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