“Staff perspective on patient centered care”

Amy, a Charge Nurse/Team Lead, talks about the importance of the patient voice and patient centered care to frontline staff.

Developing care processes that put the patient at the center and bring the team around them can empower and engage patients. It can also decrease their stress and anxiety, in times when they’re feeling particularly vulnerable or without control.

Location: Queensland, Australia

ACU started: 2017

Watch more…

Staff describe how working in an ACU as the highlight of my career

Highlight of my career

“Highlight of my career” ACU staff briefly describe their experiences of working on an Accountable Care Unit. How many of your colleagues would share the same sentiments? Location: Saskatchewan, Canada ACU started: 2014
Read More
Staff discuss the benefits of team care and another neat aspect of the ACU

Another neat aspect of the ACU

“Another neat aspect of the ACU” Hearing from frontline care staff can bring to attention elements of daily difficulties and struggles that are often overlooked. In this short video Alana, a physiotherapist, and Nicole, a social worker, discuss how Accountable…
Read More
Gillian describes nurses injecting that intentionality into SIBR rounds

Injecting that intentionality into it

“Injecting that intentionality into it” Gillian, a Unit Nurse Manager, describes what she likes to see happening when SIBR Rounds are working well – the team members actively considering each item discussed and taking action to address each. Location: Colorado,…
Read More