The information needed to care for the patient is distributed across the care team. The fastest way to get that information is to bring the care team together — with the patient and the family — at the bedside.
The starting point for great interdisciplinary teams is structure: who says what, when, and in what sequence. Standardization creates the predictability everyone needs.
But to get results, team members need skills: the individual and collective competence to drive real progress and the best possible experience for patients.
With Structured Interdisciplinary Bedside Rounds (SIBR® rounds), hospital care teams have the Shared Mental Model they need to be great.
During SIBR, the the doctor and nurse come together at the bedside. With specific SIBR training and performance feedback they learn advanced skills and become self-aware: how to invite Collaborative Cross Checks and overcome Clinical Inertia; how to maximize team Situational Awareness and create the Common Ground that lets everyone complete interdependent tasks efficiently.
Great teams improve Reliability by an order of magnitude through call-and-response reviews of a quality-safety checklist. Great teams use Cognitive Empathy to improve patient satisfaction. And great teams deliberately create Resilience because they understand the difference between foresight, coping, and recovery.
Through thousands of observations, we’ve identified the specific individual and team skills physicians and nurses need to get results from great interdisciplinary rounds.
Originally we created SIBR for ourselves. When we realized other hospitals had the same needs, we created a solution for them, too. We’re happy to offer hospitals a pathway to great teams that’s better, faster, and less expensive than doing it yourself or hiring a traditional consulting firm.
Many hospital units have discovered that SIBR is merely the engine in a much more advanced care model known as the Accountable Care Unit (ACU).
Accountable Care Units (ACUs) are geographic care areas consistently responsible for the clinical, cost, and satisfaction outcomes they produce. ACUs have four complementary design features:
Organizing care teams by units improves predictability and cohesiveness. At its core, the ACU is about bringing people together to work together and care together.
The ACU care model has been implemented in a wide range of inpatient units, from medical, pediatric, geriatric, and cardiology units to intensive care, progressive care, long-term acute care, and general surgery, neurosurgery and orthopedic units. The core principles remain, but customizations are typically needed for these different patient populations and environments.
If you’re interested in one or more ACUs, let us help.
Patient benefits reported:
Patient's daughter-in-law
Patient
Patient
Nurse benefits reported:
Nurse, Canada
Nurse
Nurse, Canada
Doctor benefits reported:
Unit Medical Director
Unit Medical Director
Unit Medical Director & Physician
Allied Health benefits reported:
Pharmacist
Unit Leader benefits reported:
Unit Medical Director
Unit Medical Director
Unit Medical Director & Physician
Hospital executive benefits reported:
State Senior Medical Officer
Chief Medical Officer
Vice President Practitioner Staff Affairs
Patient benefits reported:
Patient
Patient's wife
Patient
Nurse benefits reported:
Nurse, Canada
Nurse
Nurse, Canada
Doctor benefits reported:
Unit Medical Director & Physician
Unit Medical Director
Doctor
Allied Health benefits reported:
Pharmacist
Unit Leader benefits reported:
Unit Medical Director
Unit Medical Director
Unit Medical Director
Hospital executive benefits reported:
Director of Patient Flow
State Minister of Health
Chief Medical Officer
25% reductions in-hospital mortality (ARR 1.8% relative to controls)
25% reductions in complications of care
$100-$1,500 reduction in direct variable costs per hospitalization
$240K-$2.4MM reduction in direct variable costs per unit in 1st two years
10-25% reduction in nursing turnover
9-15% reduction in length of stay (0.4 days relative to controls)
5-50% reductions in 30-day readmissions (relative to controls)
2-3x higher patient satisfaction scores
2-3x higher employee engagement scores and teamwork scores
1 = The Impact of Accountable Care Units on Patient Outcomes. manuscript in preparation.
2 = Portability and Success of a Clinical Microsystem Model in Improving Safety, Quality, and Cost at a Community Teaching Hospital. Oral presentation, Society of Hospital Medicine Annual Meeting, 2015, Washington DC
3 = Structured nursing communication on interdisciplinary acute care teams improves perceptions of safety, efficiency, understanding of care plan and teamwork as well as job satisfaction. Journal of Multidisciplinary Healthcare 2017:8 33–37.
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