Let’s apply the concept of resilience to another scenario — a slope of deteriorating patient experience. First, though, let’s introduce another advanced teamwork concept: cognitive empathy. Cognitive empathy is the […]
“There’s a dichotomy in the way physicians think. They feel frustrated by all the things they shouldn’t be responsible for, yet can’t relinquish because they’re not surrounded by a team […]
Every day most of us carry a fear like this through the hospital. Whether we know it or not, most of us deal with it the same way: we standardize. The way we take a history. The way we examine patients. Even how we think about our patients and write our notes.