Cognitive Empathy: The Simple Power of Noticing People.
Now let’s apply the same concept of resilience to another scenario — a slope of deteriorating patient experience.
In the previous post we introduce the advanced teamwork concept of resilience. We applied it to a slope of clinical deterioration.
Now let’s apply the same concept of resilience to another scenario — a slope of deteriorating patient experience.
How can hospital units organize themselves to outpace the tempo of deteriorating patient condition (or deteriorating patient experience)?
The answer is resilience.
Reliability in healthcare refers to how often we deliver the right care to the right patient at the right time. We’re human. Hospitals are complex. And hospital units have never […]
“There’s a dichotomy in the way physicians think. They feel frustrated by all the things they shouldn’t be responsible for, yet can’t relinquish because they’re not surrounded by a team […]
Every day most of us carry a fear like this through the hospital. Whether we know it or not, most of us deal with it the same way: we standardize. The way we take a history. The way we examine patients. Even how we think about our patients and write our notes.