a great experience with that patient
“Nurses First bedside handover gives you information and it gives you a reliance on your, on your team member that you’re going to get the information you need to have a great experience with that patient.”
Nurses first has given us that structure that I think we need as nurses
Nurses first has given us that structure that I think we need as nurses
The care is better
“Less time in hospital, the freeing up of beds. The care is better. The communication is better.”
We rolled out hospital-wide almost overnight
“We rolled out hospital-wide almost overnight. We were able to embed the same process for change of shift in every unit. We were able to free our nurses to focus on care, not information gathering.”
This is a skillset that we knew we needed
“This is a skillset that we knew we needed…Staff watched the video and had immediate interest, asking “Where do we sign up?”
It elevates what nurses have to communicate
“[It elevates] what nurses have to communicate. It’s professionalism, it’s accuracy…So learn it, stick with it, follow our lead and you won’t be sorry.”
it’s just amazing how this has played out.
“It has truly changed the way that we start our shift…it’s just amazing how this has played out.”
It was incredible what I saw
“Often in our medical system I think patients sometimes feel they’re left out: what’s going on with their treatment, when are they going to see their doctor next. It was incredible what I saw… Less time waiting for an in-patient bed, shorter hospital stays, better patient outcomes, and an increased patient and family, and staff satisfaction.”
we should have done this sooner
“If I had to tell myself something now that I wish I knew three, six months ago, it would have been, we should have done this sooner. We should have been after Nurses First a year ago.”